Privacy Policy

Privacy Policy

Effective Date: February 11, 2026

Arthur Partners LLC, doing business as Treplus Communities (“Treplus,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit www.trepluscommunities.com (the “Site”).

If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

A. Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

  • Submit a Contact Us form

  • Schedule a tour

  • Sign up for email updates or newsletters

  • RSVP for events

  • Apply for employment (if applicable)

  • Complete leasing applications through third-party platforms

Information collected may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Preferred community

  • Move-in timeframe

  • Floor plan preferences

  • Any additional information you provide in a message field

Leasing applications and age verification (including compliance with applicable 55+ housing requirements under HOPA) are processed through third-party platforms such as Entrata and BlueMoon and are not completed directly on this Site.

B. Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time spent on pages

  • Referring website

We use the following tools:

  • Google Analytics

  • Google Tag Manager

  • Google Search Console

  • Meta (Facebook) Pixel

  • Potentially Google Ads and/or Microsoft (Bing) Ads

These tools help us understand user behavior, improve website performance, and support marketing and advertising efforts.

2. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve user experience

  • Analyze website traffic

  • Deliver targeted advertisements

  • Measure marketing effectiveness

Some cookies are essential for site functionality. Others are used for analytics and advertising purposes.

Where required by law, visitors may be presented with a cookie consent banner allowing them to accept or decline non-essential cookies.

You may also adjust your browser settings to refuse cookies; however, some parts of the Site may not function properly.

3. How We Use Your Information

We may use collected information to:

  • Respond to inquiries

  • Schedule tours

  • Communicate about events

  • Send marketing emails

  • Send SMS/text communications (if you opt in)

  • Improve website functionality

  • Conduct internal reporting and analysis

  • Deliver advertising and retargeting campaigns

  • Process employment inquiries (if applicable)

4. Email & SMS Communications

If you subscribe to receive communications from us:

  • You may receive marketing or informational emails.

  • You may opt out at any time using the unsubscribe link included in our emails.

If SMS messaging is offered and you opt in:

  • Message frequency may vary.

  • Message and data rates may apply.

  • You may opt out by following the instructions provided in the message (e.g., replying STOP).

We do not send SMS marketing messages without consent.

5. Third-Party Service Providers

We may share your information with trusted third-party vendors that assist in operating our business, including:

  • Entrata (property management and CRM services)

  • BlueMoon (leasing documentation and screening integration)

  • Email marketing platforms such as Campaign Monitor or other email tools

  • Website form plugins or embedded third-party forms

  • Advertising platforms such as Google, Meta, or Microsoft

  • Employment administration providers such as Insperity (if applicable in the future)

These service providers are contractually obligated to safeguard your information and use it only for authorized purposes.

We do not sell your personal information.

6. Advertising & Retargeting

We may use advertising tools such as Google Ads and Meta Pixel to:

  • Display advertisements to users who have previously visited our Site

  • Measure advertising effectiveness

  • Improve marketing campaigns

These platforms may use cookies or similar technologies to deliver targeted ads.

You can manage ad preferences through:

  • Google Ad Settings

  • Facebook Ad Preferences

  • Your browser cookie settings

7. Data Retention

We retain personal information only as long as reasonably necessary for:

  • Fulfilling the purposes outlined in this Policy

  • Complying with legal obligations

  • Resolving disputes

  • Enforcing agreements

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Age Restrictions

This Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Certain communities may be subject to age-restricted housing requirements under applicable federal law. Age verification occurs during the leasing application process through third-party platforms.

10. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal exceptions)

To submit a privacy-related request, please contact us at:

Info@trepluscommunities.com

We may need to verify your identity before fulfilling your request.

11. Expansion to Other States

Treplus Communities currently operates in Ohio but may expand to other states in the future. As privacy laws evolve, we may update this Policy to reflect additional legal requirements.

12. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date.

14. Contact Information

If you have questions about this Privacy Policy, please contact:

Arthur Partners LLC, DBA Treplus Communities
1515 Lake Shore Dr
Suite 225
Columbus, OH 43204
Email: Info@trepluscommunities.com