Treplus Communities is committed to developing and managing it’s high-end, active adult communities and offers careers for industry professionals. This level of commitment requires a team dedicated to excellence through creative, exceptional customer service.

Our core values include: Integrity, Teamwork, Communication, Personal Growth, Passionate, Accountability, Innovation, and Social Responsibility.

Interested in joining us?

Check out our open roles and send us your resume at careers@trepluscommunities.com.

Community Director

WHO WE ARE

Treplus creates communities that offer a new living experience for active adults who value a socially-engaged lifestyle and community-focused living experience. Together, with our residents, we’re Redefining Active Adult Living. Treplus is Ohio-based, with headquarters in Columbus, and award-winning communities throughout Southwest and Central Ohio—including Dublin, Delaware, Pickerington, Grove City and Centerville. We’re growing throughout Ohio and currently expanding to serve residents in the Greater Dayton and Cincinnati communities. 

JOB SUMMARY

A Treplus Community Director is responsible for overseeing all management activities for an active adult community. This role includes leasing, ensuring high occupancy rates, providing exceptional customer service, and maintaining compliance with all applicable regulations and standards. The ideal candidate will have a strong background in property management, exceptional sales and communication skills, as well as a passion for working with active adult communities.

KEY RESPONSIBILITIES

• Oversee leasing, from initial inquiry to move-in, ensuring occupancy and net operating income goals are being met, and/or exceeded.
• Manage daily operations of the property to ensure it is clean, well-maintained, and functions efficiently, conducting regular property inspections to identify and address any issues, consistent within the guidelines of the Treplus Standard Operating Procedures. 
• Build and maintain positive relationships with current and prospective residents, team members and vendors. 
• Address and resolve resident concerns and complaints in a professional and timely manner. 
• Ensure all maintenance requests are handled promptly and effectively. 
• Maintain accurate and up-to-date records of all property operations, including resident files, maintenance logs, and financial reports. 
• Prepare and manage the property’s budget and financials, including monitoring expenses and revenue, providing explanation for any variances. 
• Collect rent and other fees from residents, ensuring timely and accurate processing and collection.
• Work with Lifestyle Coordinator and the Ambassadors of Community Engagement to foster a vibrant community atmosphere by organizing and overseeing community events and activities.
• Schedule and coordinate staff work schedules and assignments.  
• Monitor market trends and competitor activities to identify opportunities for improvement and growth. Coordinate with Marketing Director to develop and execute marketing plans to attract prospective residents, including online listings, social media campaigns, and community outreach.
• Collaborate with local businesses and organizations to promote the community and generate referrals.

QUALIFICATIONS

• Bachelor’s degree in Business Administration, Real Estate, Property Management, or a related field preferred.
• Minimum of 5-7 years of experience in property management, preferably in an active adult or senior living community.
• Proven track record of successful property management, including lease up, financial performance and resident satisfaction.
• Strong leadership and sales skills. 
• Excellent communication and interpersonal skills.
• Proficiency in property management software and Microsoft Office Suite.
• Knowledge of Fair Housing laws and regulations.
• Ability to work flexible hours, including weekends and holidays, as needed.  

PHYSICAL REQUIREMENTS

• Ability to walk, stand, and sit for extended periods
• Ability to lift and carry up to 25 pounds
• Ability to navigate and inspect all areas of the property, including stairs and outdoor spaces

Multi-Site Associate Community Director

WHO WE ARE

Treplus creates communities that offer a new living experience for active adults who value a socially-engaged lifestyle and community-focused living experience. Together, with our residents, we’re Redefining Active Adult Living. Treplus is Ohio-based, with headquarters in Columbus, and award-winning communities throughout Southwest and Central Ohio—including Dublin, Delaware, Pickerington, Grove City and Centerville. We’re growing throughout Ohio and currently expanding to serve residents in the Greater Dayton and Cincinnati communities. 

JOB SUMMARY

A Treplus Multi-Site Associate Community Director is responsible for assisting the onsite teams in all management activities, for an active adult community. This role includes leasing, ensuring high occupancy rates, providing exceptional customer service, and maintaining compliance with all applicable regulations and standards. The ideal candidate will have a strong background in property management, exceptional sales and communication skills, as well as a passion for working with active adult communities. 

KEY RESPONSIBILITIES

• Assist in leasing, from initial inquiry to move-in, ensuring occupancy and net operating income goals are being met, and/or exceeded. 
• Manage daily operations of the property to ensure it is clean, well-maintained, and functions efficiently, conducting regular property inspections to identify and address any issues, consistent within the guidelines of the Treplus Standard Operating Procedures. 
• Build and maintain positive relationships with current and prospective residents, team members and vendors.  
• Address and resolve resident concerns and complaints in a professional and timely manner. 
• Ensure all maintenance requests are handled promptly and effectively. 
• Assist in the maintaining of accurate and up-to-date records of all property operations, including resident files, maintenance logs, and financial reports. 
• Collect rent and other fees from residents, ensuring timely and accurate processing and collection. 
• Assist Lifestyle Coordinator to foster a vibrant community atmosphere by organizing and overseeing community events and activities when needed. 
• Schedule and coordinate staff work schedules and assignments. 
• Assist in collaboration with local businesses and organizations to promote the community and generate referrals. 

QUALIFICATIONS 

• Bachelor’s degree in Business Administration, Real Estate, Property Management, or a related field preferred. 
• Minimum of 5-7 years of experience in property management, preferably in an active adult or senior living community. 
• Proven track record of successful property management, including lease up, financial performance and resident satisfaction. 
• Strong leadership and sales skills. 
• Excellent communication and interpersonal skills. 
• Proficiency in property management software and Microsoft Office Suite. 
• Knowledge of Fair Housing laws and regulations. 
• Ability to work flexible hours, including weekends and holidays, as needed. 

 PHYSICAL REQUIREMENTS

• Ability to walk, stand, and sit for extended periods. 
• Ability to lift and carry up to 25 pounds. 
• Ability to navigate and inspect all areas of the property, including stairs and outdoor spaces.

Our Culture

Treplus Communities is dedicated to providing the same commitment to our employees as we do with our community residents. Treplus fosters an environment of teamwork, collaboration and the sharing of ideas.

Founded by siblings Jane, Ann, and Geoff, everyone who walks in the door also becomes a member of their Treplus family.

Communities is more than part of our name, we believe in supporting local charities, and community philanthropic initiatives. We also support and encourage the same community engagement in our employees.

Employees
Love It Here

"I enjoy working for Treplus Communities because the company recognizes employees for their hard work and genuinely values employee input.  Because of this, Treplus Communities will value you as an asset to the team."

Joyce-Leasing Agent